Cadbury World: Covid-19 Coronavirus

Welcoming You Back

Stay safe Have fun


Following the government announcement on July 12th lifting all covid restrictions from July 19th, we are excited to be able to re-introduce more interactive activities around the attraction, and of course, welcome more visitors to Cadbury World.
However, the health and safety of our guests and our team remains our number one priority and with this in mind, we will be maintaining a number of the safety measures introduced over the past few months to help keep everyone safe whilst they enjoy our chocolatey world. For full details, please read the information below before you visit.
We will continue to monitor all measures and will keep you up to date with any changes.


Face coverings
Following the latest government announcement, face coverings will be compulsory in our retail shops from Tuesday November 30th until further notice (unless you are exempt). Please remember to bring a face covering with you when you visit Cadbury World. To help protect everyone, and in line with government advice, we strongly encourage all guests aged 11 plus to also wear a face covering whilst visiting our indoor attractions. Our visitor services team are continuing to wear face coverings at all times. More details on face coverings can be found HERE.
Showing symptoms?
We politely request that if any of your party are suffering from any of the symptoms relating to Covid-19, that you don’t visit Cadbury World. Main symptoms include a temperature of more than 37.8°C, a new continuous cough, or loss or change to your sense of smell or taste. Please contact us before setting off and we will be happy to move your booking to an alternative date.
Be contactless ready
When making purchases during your visit, we recommend that you pay by card or mobile to avoid handling cash. In our catering facility visitors will only be able to pay with contactless cards or via mobile.
NHS Test and Trace system
In line with government guidelines, leisure attractions such as Cadbury World are encouraged to collect customer data to support the NHS Test and Trace system. The data that we will need to share with the NHS, should we be asked to do so, is the name of each visitor aged 16+, contact telephone number or email address, date of visit and arrival time. Data for the lead booker is collected automatically when you book your tickets to visit Cadbury World online and will only be shared with the NHS if you consent to this when you book, and within 21 days of your visit. You can also check-in on arrival by scanning the QR code located by the entrance with your NHS Test and Trace app.


Parking instructions
Parking at Cadbury World is free of charge and we have plenty of spaces available for guests to use.
Cleaning and sanitisation regimes
Cleaning and sanitisation regimes will continue at an increased level throughout the attraction. We encourage all guests to make use of the hand sanitiser stations available in all zones.
The World's Biggest Cadbury Shop
The World's Biggest Cadbury Shop is now open to the general public alongside visitors of Cadbury World. We encourage all visitors to leave their full name and contact details for the NHS Test and Trace system.