Cadbury World: Contact Us

Q: PRESS ENQUIRIES

Media and Press For press enquiries, please contact our agency, Stripe Communications, at cadburyworld@stripecommunications.com Influencers, Creators and Bloggers To enquire about influencer collaborations, please email pressoffice.cadburyworld@merlinentertainments.biz and our team will aim to get back to you as soon as possible. Due to the high volumes of requests that we receive, we cannot guarantee that your application will be accepted. If you have not heard from us within 14 days, please acknowledge that your request has been unsuccessful, however, we will be in touch if any opportunities arise in the future. Cadbury Press Office - ukpressoffice@mdlz.com

Click the button below to visit our Help Centre, where you can find all the information you need about Cadbury World

HELP CENTRE

Have a question that you need help with? Take a look at our Help Centre above, which has the answers to almost all of the questions we get asked. Still need help? See the best ways to contact us below.

We have a new way to help answer your questions! Click the Chat icon in the bottom corner to use our helpful Chat Bot, which can help answer almost all enquiries

Please note that tickets cannot be booked by email, you can book tickets online here.

For booking enquiries: cadburyworldreservations@merlinentertainments.biz

For general enquiries about the Cadbury World attraction: cadburyworldinfo@merlinentertainments.biz

For school bookings and educational sessions only: cadburyworldeducation@merlinentertainments.biz

For enquiries regarding Cadbury products, please click here

Not sure who you need? Please use the contact form below and you will be directed to the correct team.

Emails are answered Monday - Friday, 9am-5pm and will not be answered during Bank Holiday dates.

You may choose to opt out of receiving email communications from Cadbury World at any time by emailing cadburyworldinfo@merlinentertainments.biz

You can view our *Privacy Notice here.

Our lines are open 9AM - 3PM Monday - Friday.

We’ll get to you as quickly as we can, though there may be a wait to speak to one of our advisors whilst we assist other callers.

General enquiries: 0121 828 9300

Calls are charged at local rate.

PLEASE NOTE - From 1pm on Tuesday 30th April - 9am Wednesday 1st May, our phone lines will be temporarily down for essential training. Please email us and our team will get back to you as soon as possible.

Media and Press

For press enquiries, please contact our agency, Stripe Communications, at cadburyworld@stripecommunications.com

Influencers, Creators and Bloggers

To enquire about influencer collaborations, please email pressoffice.cadburyworld@merlinentertainments.biz and our team will aim to get back to you as soon as possible. Due to the high volumes of requests that we receive, we cannot guarantee that your application will be accepted. If you have not heard from us within 14 days, please acknowledge that your request has been unsuccessful, however, we will be in touch if any opportunities arise in the future.

Cadbury Press Office - ukpressoffice@mdlz.com

Find out how on our SignLive partnership page

You can write to us at:

Sales & Marketing Department

Cadbury World

69 Linden Rd

Bournville

Birmingham

B30 1JR

For any charitable or fundraising requests, please contact our team at: cadburyworldinfo@merlinentertainments.biz

For all Cadbury UK product related enquiries, donation requests or complaints please click here

Your message will be answered within 10 working days. Please note tickets cannot be booked by email.

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