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Contact Us

Contact Cadbury World

WE ARE HERE TO HELP!

Have a question that you need help with? Take a look at our FAQs, which has answers to almost all the questions we get asked. 

Still need help? See the best ways to contact us below. 

SEND US A MESSAGE ON FACEBOOK OR INSTAGRAM

Whilst we can't always offer an immediate response, our team will reply as quickly as possible, and within 24 hours, between 9AM - 5.00PM, 7 days a week.

FACEBOOK

www.facebook.com/CadburyWorldUK

INSTAGRAM

www.instagram.com/cadburyworlduk

PREFER TO SPEAK TO SOMEONE? GIVE US A CALL

Our lines are open 9AM - 3PM Monday - Friday.

We’ll get to you as quickly as we can, though there may be a wait to speak to one of our advisors whilst we assist other callers.  *Calls are charged at local rate.

General enquiries: 0121 828 9300

EMAIL US

Please note that tickets cannot be booked by email, you can book tickets online here

For booking enquiries: cadburyworldreservations@merlinentertainments.biz
For general enquiries about the Cadbury World attraction: cadburyworldinfo@merlinentertainments.biz
For influencer requests and marketing enquiries: cadburyworldmarketing@merlinentertainments.biz

For school bookings and educational sessions only: cadburyworldeducation@merlinentertainments.biz
For enquiries regarding Cadbury products, please click here

Alternatively use our contact form below which will be directed to the correct the team. 

Emails are answered Monday - Friday, office hours and will not be answered during Bank Holiday dates.

You may choose to opt out of receiving email communications from Cadbury World at any time by emailing cadburyworldinfo@merlinentertainments.biz

You can view our *Privacy Notice here. 

BY POST  

You can write to us at: Sales & Marketing Department, Cadbury World, 69 Linden Rd, Bournville, Birmingham B30 1JR

CHARITABLE/FUNDRAISING REQUESTS

For any charitable or fundraising requests, please contact our team at: cadburyworldinfo@merlinentertainments.biz.
For all Cadbury UK product related enquiries, donation requests or complaints please click here

CONTACT FORM

Your message will be answered within 5 working days. Please note tickets cannot be booked by email.

(if applicable)
You may choose to opt-out of receiving these types of email communications at any time by emailing cadburyworldgeneralenquiries@mdlz.com.
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