Contact Cadbury World
WE ARE HERE TO HELP!
Have a question that you need help with? Take a look at our FAQs, which has answers to almost all the questions we get asked.
Still need help? See the best ways to contact us below.
SEND US A MESSAGE ON FACEBOOK OR INSTAGRAM
Whilst we can't always offer an immediate response, our team will reply as quickly as possible, and within 24 hours, between 9AM - 5.00PM, 7 days a week.
www.facebook.com/CadburyWorldUK
www.instagram.com/cadburyworlduk
PREFER TO SPEAK TO SOMEONE? GIVE US A CALL
Our lines are open 9AM - 3PM Monday - Friday.
We’ll get to you as quickly as we can, though there may be a wait to speak to one of our advisors whilst we assist other callers. *Calls are charged at local rate.
General enquiries: 0121 828 9300
EMAIL US
Please note that tickets cannot be booked by email, you can book tickets online here.
For booking enquiries: cadburyworldreservations@merlinentertainments.biz
For general enquiries about the Cadbury World attraction: cadburyworldinfo@merlinentertainments.biz
For influencer requests and marketing enquiries: cadburyworldmarketing@merlinentertainments.biz
For school bookings and educational sessions only: cadburyworldeducation@merlinentertainments.biz
For enquiries regarding Cadbury products, please click here
Alternatively use our contact form below which will be directed to the correct the team.
Emails are answered Monday - Friday, office hours and will not be answered during Bank Holiday dates.
You may choose to opt out of receiving email communications from Cadbury World at any time by emailing cadburyworldinfo@merlinentertainments.biz
You can view our *Privacy Notice here.
BY POST
You can write to us at: Sales & Marketing Department, Cadbury World, 69 Linden Rd, Bournville, Birmingham B30 1JR
CHARITABLE/FUNDRAISING REQUESTS
CONTACT FORM
Your message will be answered within 5 working days. Please note tickets cannot be booked by email.
