Cadbury World: FAQs

School Visits

Choc-full of discovery!

School Trip Guide

Frequently Asked Questions

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Payment
Full payment is due prior to your entry to Cadbury World by cash, group cheque (made payable to ‘Cadbury World’) or by card. Payment should be made by the teacher before the group leaves the coach. If you wish to make payment over the phone, please call +44 121 393 6004 or 0844 880 7667*. We do not invoice schools for their visit and we do not accept BACS payment.
How long is a visit to Cadbury World
We suggest you allow 3 – 3.5 hours for a visit. If you have booked to include an educational talk, we suggest you allow for a 4 - 4.5 hours for your visit.
When do you offer talks?
Talks are subject to availability Mon-Fri during term time. They are popular, so we recommend booking in advance to avoid disappointment. Please see our primary and secondary pages for more information.
During your visit please allow time for:
Lunch - There are picnic benches situated at the back of Cadbury World and a marquee will be opened in the event of bad weather.
Shopping - We have the "World’s Largest Cadbury Shop” where we offer items for all kinds of budgets.
4D Chocolate Adventure - A 4D cinema experience zone suitable for all ages, with 58 moving seats and two wheelchair spaces, taking around 20 minutes to complete.
Where can we eat our lunch?
There are picnic benches and a large section of covered picnic benches to the rear of the building. We also have a marquee where schools can eat their packed lunches in the event of bad weather.
Can you provide a risk assessment?
We offer 2 complimentary tickets for teachers to do their own risk assessment, this must be pre-booked with us prior to coming. For more information, please look at our health and safety guide. We have been awarded the “Learning Outside the Classroom” Quality badge.
What should I do if we are running late?
If you arrive later than the time shown on your booking confirmation, we will do our best to accommodate your group as quickly as possible, however please note that this may result in a delay due to other school groups arriving on time for their self-guided tour or educational talk.
Travelling to Cadbury World by coach
We recommend using a coach travel comparison website to find the best deal for your transport to Cadbury World: Coach Hire Comparison and Compare The Coaches.
Information for coach drivers
There is a free coach parking area on-site and every coach driver will receive free entry.
Can you store packed lunches, bags or coats?
Unfortunately we are unable to store packed lunches, bags or coats. We kindly advise that any items which you don’t wish to carry with you on the tour, are kept securely on your coach.
CARRIER BAGS
Please note from 5th October 2015, plastic carrier bags will be charged at 5p each, in line with new Government law. You are encouraged to bring your own bags from home if a visit to the World's Biggest Cadbury Shop is planned.
*Calls cost 7p per minute plus your telephone company’s network access charge.

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