Directions and Parking Where are you?
How far are you from the city centre?
4 miles south of Birmingham city centre. Visit www.visitbirmingham.com to find hotels, and attractions in the city.
Is there car parking and is it free?
Yes - there is lots of free parking on site.
Can we get to you by train?
Facilities and Access for All
Do you offer essential carer tickets?
Guests who have any of the below documentation are entitled to one free carer ticket. However, the guest with the disability and any further members of their party will pay full price. Without supporting documentation you will be required to pay the full price general admission. You will be asked to show your documentation to a member of our reception team on arrival.
- Disability Living Allowance or Attendance Allowance award letter (dated within the last 12 months).
- Personal Independence Payment letter (dated within the last 12 months).
- A current and valid Blue Badge.
- Letter from GP or consultant (dated within the last 12 months) confirming the need for a full time carer. This does not need to be a letter of diagnosis.
For visitors who require more than one carer we ask that you bring documentation to support this. If you have or require a wheelchair for your visit to Cadbury World we ask that you contact us at firstname.lastname@example.org or on 0844 880 7667* so we can make the appropriate arrangements.
Are there facilities for babies?
Yes - there is a baby changing room on the ground floor near reception and a second baby changing facility half way around the main attraction. There’s also a microwave in the restaurant so parents can heat their own baby food.
Is there pushchair access?
There is pushchair access throughout, except on the second floor, where a pushchair park is provided.
Are there facilities for wheelchairs?
Do you have wheelchairs for hire?
Yes - you can read more about our access facilities here.
We have a limited number of wheelchairs available for visitors to borrow upon request on a first come first served basis. There is regular seating throughout the main attraction. A first aid room is also available.
Can I bring my pet?
We only allow assistance dogs into Cadbury World. Assistance dogs can walk around with you and staff are on hand to look after them. If you’ve got an assistance dog, please let our staff know when you arrive.
What constitutes a group?
A group at Cadbury World is 15 or more people.
Is there coach parking?
Yes – there is adequate free parking on site.
Can you recommend any good coach operators?
You can compare coach hire from 100's of reputable and reliable suppliers with a single request through www.getmeacoach.com
Is there a place we can all wait for each other to meet up?
Cadbury World has a main entrance where people can arrange to meet up. Or you might want to meet in the café, which leads off the main reception.
Education Can you send me some information for a school project?
Do people have to bring packed lunches?
Useful information covering many areas of the curriculum can be found here
and also on www.cadbury.co.uk.
Do you have people to supervise school groups?
You’re welcome to bring packed lunches, but we do have a Cadbury World self-service café,
which is situated off the Reception area. Lunches and light snacks, hot and cold drinks are available during opening hours (hot lunch choices are available 11.30am-3pm). When it’s busy, a range of hot and cold snacks and refreshments is also available from a kiosk in the Play Area. Schools can also take advantage of our packed lunch deal to make things simple on your trip.
No, but for every 8 students a member of school staff goes free.
Is there a minimum/maximum group size?
The minimum group size is 15. We don’t have a maximum size but do talk to us if you have any concerns.
Do you offer educational talks?
Yes, our Education Team give a range of curriculum-linked talks, but you’ll need to book one with your trip. We can accommodate up to 100 students per session. Click here for information on Education Talks.
Are there any free places for the teachers?
For every 8 students a member of school staff goes free.
*Calls cost 7p per minute plus your telephone company’s network access charge.