Directions and Parking Where are you?
How far are you from the city centre?
4 miles south of Birmingham city centre. Visit www.visitbirmingham.com to see find hotels, and attractions in the city.
Is there car parking and is it free?
Yes - there is lots of free parking on site.
Can we get to you by train?
Facilities and Access for All Are there facilities for babies?
Yes - there is a baby changing room on the ground floor near reception and a second baby changing facility half way around the main attraction. There’s also a microwave in the restaurant so parents can heat their own baby food.
Is there pushchair access?
There is pushchair access throughout, except into Cadabra, the upper floor or the Packaging Plant, where a waiting area is provided.
Are there facilities for wheelchairs?
Yes - there’s access throughout the main attraction, except to parts of the Packaging Plant where a waiting area is provided.
Do you have wheelchairs for hire?
We have a limited number of wheelchairs available for visitors to borrow upon request on a first come first served basis. There is regular seating throughout the main attraction. A first aid room is also available.
Can I bring my pet?
We only allow assistance dogs into Cadbury World. Assistance dogs can walk around with you, except for the Packaging Plant and Food Production area, where staff are on hand to look after them. If you’ve got an assistance dog, please let our staff know when you arrive.
What constitutes a group?
A group at Cadbury World is 15 or more people.
Is there coach parking?
Yes – there is adequate free parking on site.
Can you recommend any good coach operators?
You can compare coach hire from 100's of reputable and reliable suppliers with a single request through www.getmeacoach.com
Is there a place we can all wait for each other to meet up?
Cadbury World has a main entrance where people can arrange to meet up. Or you might want to meet in the café, which leads off the main reception.
Education Can you send me some information for a school project?
Useful information covering many areas of the curriculum can be found on www.skillsspace.co.uk and also on www.cadbury.co.uk.
Do people have to bring packed lunches?
You’re welcome to bring packed lunches, but we do have a Cadbury World self-service café, which is situated off the Reception area. Lunches and light snacks, hot and cold drinks are available during opening hours (hot lunch choices are available 11.30am-3pm). When it’s busy, a range of hot and cold snacks and refreshments is also available from a kiosk in the Play Area. Schools can also take advantage of our packed lunch deal to make things simple on your trip.
Do you have people to supervise school groups?
No, but for every 8 students a member of school staff goes free. Please note that students are not allowed in the packaging plant unsupervised.
Is there a minimum/maximum group size?
The minimum group size is 15. We don’t have a maximum size but do talk to us if you have any concerns.
If a child is sick on the day and can’t come do you give a refund?
Yes we do – let us know the details when you arrive at the booking desk.
Is anyone available to talk to our class?
Yes, our Education Team give talks, but you’ll need to book one with your trip. Click here for information on Education Talks. Information on talks is featured within the schools section.
Are there any rooms set aside as classrooms we could use?
Yes, we have rooms for up to 100 students that you need to pre-book.
Are there any free places for the teachers?
Please refer to the schools prices page for information on free places.
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