Contact Cadbury World

Contact Cadbury World

Contact Us

By Telephone
Please find our contact telephone number below and choose from the automated options that follow.
To book tickets for individuals and groups: +44 121 393 6004
For school bookings: +44 121 393 6004
For information on tickets, opening times, directions or general enquiries: +44 121 393 6004
Lines available Monday – Friday: 9:00am – 3:00pm
Weekends: 9:00am - 12:00pm
By email
Please use the form below to email us or use an email address below. Please note emails will be not be answered during Bank Holiday dates. Please note that tickets cannot be booked by email.
Please note if you are emailing regarding a booking in the next five days please do call our reservations team instead to ensure we can resolve your query prior to the day of your visit. Call us on +44 121 393 6004 .
For booking enquiries: cwreservations@mdlz.com
For general enquiries about the Cadbury World attraction: cadburyworldgeneralenquiries@mdlz.com
For influencer requests and marketing enquiries: cadburyworldmarketing@mdlz.com
For school bookings and educational talks only: cwe@mdlz.com
For enquiries regarding Cadbury products, please click here
Please note: emails are answered Monday – Friday, office hours.
You can write to us at: Sales & Marketing Department, Cadbury World, Linden Rd, Bournville, Birmingham B30 2LU
You may choose to opt out of receiving email communications from Cadbury World at any time by emailing cadburyworldgeneralenquiries@mdlz.com
Charitable/Fundraising Requests
For any charitable or fundraising requests, please contact our team at: cadburyworldgeneralenquiries@mdlz.com.
For all Cadbury UK product related enquiries, donation requests or complaints please click here

Your message will be answered within 5 working days. Please note tickets cannot be booked by email.
To book tickets or to speak to us now, call +44 121 393 6004.
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